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ITAM - What Is It? Introduction to IT Asset Management

Оценок: 125 | Просмотров: 9235
https://www.sysaid.com/cookingit/what-is-it-asset-management With so many acronyms in the technological world, you may get tripped up on the latest term. ITAM is short for IT asset management. In layman's terms, it's a software program that helps you keep track of complaints, upgrades and system history. Explore the perks of this advancement as you wrangle dozens of computers at your company each day. Assets Mean Different Things: Assets are more than just the servers in a back room. Your company has software, hardware, chairs, desks, keyboards and other items that qualify as assets. All of these items go into IT asset management for control within the company. Identifying a User's Situation: ITAM includes incident management. A single user complains of an installation failure at his or her desk. You quickly look up the user's assigned assets in the system. This information tells you about disc space and other features. You discover that the person simply needs to free up some hard-drive space. The problem is solved in a matter of minutes. Pinpointing Patterns: Discovering patterns within hundreds of assets is difficult, but not with ITAM software. Problem management is simple when several users complain of the same issue. Look up the history on those assets to find a common denominator. A flawed, software update may be the culprit. Changes Implemented With Care: Changing any aspect of a company's hardware or software can come with multiple problems. Change management allows you to prepare for transitions by looking at OS versions and other features. If a handful of users are using different OS versions, deal with this issue before upgrading the entire company. The beauty of IT asset management is complex data housed on one platform. With one click on your computer mouse, you see the company's entire array of computers along with their warranties and ages. Manage depreciation, repairs and replacements through ITAM. It's built within the service program that you use for everyday computer problems. --- Check out SysAid’s help desk and ITSM software: https://www.sysaid.com/ Check us out on social: Twitter - https://twitter.com/sysaid and https://twitter.com/Joe_the_IT_guy Facebook - https://www.facebook.com/SysAidIT Google Plus - https://plus.google.com/+sysaid LinkedIn - http://www.linkedin.com/company/sysaid-technologies-ltd
Категория: Наука и техника
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Текстовые комментарии (11)
Abdullah Hamaydeh (6 дней назад)
hahaha funny bro
Melissa Juhl (1 месяц назад)
Great video explained well
Mahmood Alqasim (1 месяц назад)
Great explanation. Thanks.
Gilroy Toledano (2 месяца назад)
An awesome explanation what is IT Asset Management mean.
Bhaskar Poojari (4 месяца назад)
This was very short but well explained ITAM
SysAid (4 месяца назад)
Ha - most people tell us the opposite - that our videos are too long. You clearly have a very good attention span :) Thanks for watching and for your feedback!
Abhee Raichura (6 месяцев назад)
Very well explained
Ronel B (8 месяцев назад)
Great video but I’d like to see a Spanish version of the video series.
Francisco Ortega (1 месяц назад)
Hire me and I can make a video completely in Spanish. Plus, I have experience in IT Asset and Configuration management on an Enterprise level.
Ronel B (8 месяцев назад)
Yes! of course
SysAid (8 месяцев назад)
Thanks for your comment, Ronel! We'll see what we can do. Would Spanish captions also work?

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