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Quality Improvement in Healthcare
 
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Thanks to St. Michael's Hospital http://www.stmichaelshospital.com, Health Quality Ontario http://www.hqontario.ca, and Institute for Healthcare Improvement http://www.ihi.org Check out our new website http://www.evanshealthlab.com/ Follow Dr. Mike for new videos! http://twitter.com/docmikeevans Dr. Mike Evans is a staff physician at St. Michael's Hospital and an Associate Professor of Family Medicine. He is a Scientist at the Li Ka Shing Knowledge Institute and has an endowed Chair in Patient Engagement and Childhood Nutrition at the University of Toronto. Written, Narrated and Produced by Dr. Mike Evans Illustrations by Liisa Sorsa Directed and Photographed by Mark Ellam Produced by Nick De Pencier Editor, David Schmidt Story/Graphic Facilitator, Disa Kauk Production Assistant, Chris Niesing Director of Operations, Mike Heinrich ©2014 Michael Evans and Reframe Health Films Inc.
Просмотров: 286714 DocMikeEvans
Emergency Department Patient Satisfaction Improvement
 
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2011 President's Award for Excellence winner. Providence Health & Services. Providence Regional Medical Center Everett's project to address patient satisfaction in their emergency department (ED) was the result of the desire to increase low patient service and satisfaction scores. Through creation of staff-directed engagement teams, the program identified appropriate metrics for improvement and developed action plans to address operational and customer service issues. The results have been a win-win for ED patients and staff, and the ED at PRMCE was recently ranked in the top five percent of EDs nationwide by HealthGrades.
Просмотров: 2408 Providence Health & Services
Success Story - STEGH Performance Improvement Projects
 
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Mike Norman and Lorraine Rollins of St Thomas-Elgin General Hospital present results of their Performance Improvement Projects (PIP) in the Emergency Department as well as on a medical floor at the South West LHIN Board Meeting on January 26, 2011 in Aylmer. The PIP projects are based on Lean methodologies.
Просмотров: 330 SouthWestLHIN
Improving Your Experience at St. Michael’s Hospital
 
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St. Michael’s Hospital Quality Improvement Plan 2016/17 Our Commitment to You and Your Family At St. Michael’s, our commitment is to provide the best possible experience to our patients, their caregivers and families. Whether someone comes to us in an emergency, as part of the management of a chronic health issue, or as families receiving care in our community and primary health programs, we want to ensure your health-care needs are met, and that you have a positive experience throughout the interaction. Learn more at www.stmichaelshospital.com/quality
Просмотров: 445 StMichaelsHospital
Emergency Roll Call Improvement
 
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We found that our roll call system in the department was flawed so we fixed what bugged us.
Просмотров: 177 Loewen Lean
Noarlunga Hospital Improvements
 
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More than $12 million has been invested in Noarlunga Hospital to build new facilities and improve surgical services for the South, ensuring the community can receive care closer to home. This includes a new Day Surgery Unit with two new operating theatres, a new Renal Dialysis Unit and dedicated spaces for children and families in the Emergency Department.
Просмотров: 417 SA Health
Passing the Baton - a practical guide to discharge planning
 
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NHS Wales provides inpatient care to thousands of people every year. In addition there are hundreds of thousands of attendances at Accident & Emergency Departments. The profile of health policy in recent years has been to focus on reducing the delays that patients are experiencing in getting access to hospital. However, a continual theme within reviews such as the report by Derek Wanless, ‘The Review of Health and Social Care in Wales 2003’, emphasised how significant amounts of resources have been used caring for patients in hospital beds who ideally could and should have been discharged to a more appropriate setting for their needs. Even though it has been estimated that 80% of all discharges are simple in nature, it is acknowledged that providing a safe and effective discharge for every person who attends our hospitals can become complicated. Practitioners have to ensure that the specific needs of every single patient are catered for, to make sure that they can leave hospital safely and on time. Taking a proactive approach to discharge planning with every individual will have a positive impact on the causes of delayed transfers of care. To do this effectively requires careful patient assessment, planning and the cooperation of many professionals not just from health and social care, but also from other allied agencies including commercial, charitable and voluntary organisations. The challenges of making discharge safe, appropriate, timely and effective have been around for a long time. Changes in society’s expectations means that a much more sophisticated response is now required. Effective discharge can be dependent on many factors such as the need to make adjustments to the persons’ home, determining long term funding arrangements or the identification of a suitable care setting. The Change Agent Team (CAT) is based within the National Leadership and Innovation Agency in Healthcare (NLIAH). The overall aim of CAT is to work with health and social care professionals to improve the journey and experience of individuals throughout the care system.In 2007, CAT published “Six Steps from DToC to EToC – A Summary Report of the National Self Assessment of Discharge Planning in Wales”. This report identified that there is a weakness in the knowledge, skill and confidence of front line staff in managing the discharge of patients from hospital. Health and social care professionals highlighted that the increasing complexity of discharge processes, actually helping patients to leave hospital, seemed to require greater and greater involvement and leadership of key specialist staff such as Discharge Liaison Nurses. Reasons for this were broadly accepted as: The faster pace of the Ward or A&E environment • More performance pressures upon staff • Increasingly complex needs of patients • The increasing challenge of translating health and social care policy into practice Practitioners are becoming more reliant upon specialists in discharge to make discharge happen, in cases where any Practitioner could and should be able to manage the process. ‘Passing the Baton’ is the result of NLIAH working directly with health and social care professionals and can be described as many things – a toolkit, a resource file, or even a general reference guide. It is designed to provide Practitioners with the basic knowledge and information they need to play a greater role in managing the patient discharge. Whereas the learning within the Guide is intended to be useful for all Practitioners, the practical content primarily refers to adults. As such, the technical references quoted within the Guide are predominantly adult oriented. For Practitioners caring for specific groups, such as Children or Mental Health, reference should always be made to existing statutory guidance. This Guide is not designed to be read in one sitting. It has been produced by Practitioners across Wales to provide information, advice and support on all aspects of discharge. It should be used to complement and develop local tools and operational policies already in existence. The intention is to continue the development of the Guide beyond the initial publication, to ensure that it remains compliant with current policy. Part of this development will include the production of more detailed information on improving the effectiveness of discharge planning for specific groups. It is always challenging to write something that will be of practical use to everyone. Some people, who read this, may not learn anything new and for them the challenge becomes putting the skills into practice, consistently. For others such as newly qualified Practitioners, the amount of information may seem overwhelming at first. However, the Guide is designed to support the development of knowledge and skill over time.
Просмотров: 1310 Complex Wales
Quality at St. Michael’s: Smoother Transitions
 
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Continuous quality improvement is a commitment that St. Michael’s Hospital staff, physicians and leadership make for our patients each and every day. This video explores work we’re doing to help our patients make smoother transitions from one stage of care to the next. Improving the discharge process means shorter waits in the Emergency Room and better support when patients are discharged home. Learn more at http://www.stmichaelshospital.com/quality .
Просмотров: 1311 StMichaelsHospital
TARN Improvement in Care Award Winner - 2017
 
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TARN Improvements in Care Award - First Prize : Dr Charlotte Bates & Dr Jackie Gregson - Northern Trauma Network: Guidance to Improve Timeliness of C-Spine Imaging in Older Patients As part of a project to improve all aspects of the elderly trauma pathway, TARN data was used to establish that delayed diagnosis of cervical spine injury in the older person was a problem affecting both Trauma Units and Major Trauma Centres. New guidance was created to ensure fewer patients were missed, and through a combination of the new, more specific guidance and staff education, there has been a marked improvement in patient safety and service efficiency, with only a relatively small increase in service demand. The group now plan to implement these changes in guidance across the region to improve the performance of the TUs and MTCs, and will continue to audit the impact through on-going TARN submissions. The judging committee felt that this submission distinguished itself through addressing a key issue currently facing trauma care, improving care for the older trauma patient. The problem was identified well, with TARN data central to the project, and the demonstrable positive results these changes facilitated show that inadequacies in older trauma care are being addressed and dealt with.
Просмотров: 85 The Trauma Audit and Research Network
Sunnybrook's Quality Improvement Plan 2012/2013
 
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The plan outlines our hospital's priorities for quality improvement, and also provides accountability for reaching the highest possible quality and value for health care in Ontario. Read it online: http://sunnybrook.ca/content/?page=quality_improvement_plan
Просмотров: 629 Sunnybrook Hospital
Webinar: Gap Analysis & Improvement Tactics for Your EH&S Program
 
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What do you need help with to stay in compliance? This webinar features Mike Albert, Onsite Support Services Manager for New England at Triumvirate Environmental. Helpful hints to knowing your program better. Gap Analysis and Improvement Tactics. Understand compliance; save time and money. Benefits of Gap Analysis Overview Find the Gaps The Budget Immediate Tactics Where do I stand? Find the Gaps The Budget Immediate Tactics Start With the Basics • What do I currently do to stay in compliance? • Who does it? • How is it documented? • How often do I check it make sure it is done? • Is there a reminder that can be used? • Does it need to be done? Common Program Gaps Waste Inventory Permits Safety of People’s Environment Emergency Response and Contingency Plan Common Compliance Gaps Waste Inventory Permits Safety of People’s Environment Emergency Response and Contingency Plan Helpful Tip Actually look at all documents that you need, don’t assume they exist because you think or were told… Other Common Issues Reactive or Proactive Team or White Knight Given a sinking ship? Given an aircraft carrier? Who do you call? The Budget Find the Gaps The Budget Immediate Tactics It does cost money to be in compliance but it doesn’t have to break the bank Safety of People’s Environment • Time and effort to assess all potentially dangerous environments • ‘Exposure’ • Overall safety and security of the site • Equipment or Engineering control failure • Proper Administrative and PPE compliance Costs of Plans and Permits • Time, effort = $ or $$$ • Knowledge and Experience • Waste and Compliance Inventory costs money to complete What comes in must go out HAP report Cost Savings With a Strong Program Fines and newspaper articles hurt more: • The U.S. EPA, the U.S. Department of Justice, and the State of Ohio a Clean Water Act settlement…to resolve claims that untreated sewer discharges were released into the Ottawa River during wet weather. • The U.S. EPA announced a West Virginia- based metal recycler, has agreed to implement extensive, company-wide safeguards to prevent future accidental releases of hazardous chemicals from its facilities, resolving alleged Clean Air Act violations (CAA) stemming from an explosion at the company’s W. Va. facility that killed three people. Fined $205,000 for Hazardous Waste Violations Immediate Tactics to Help Solve Problems Find the Gaps The Budget Immediate Tactics . Case Study Example • A simple conversation with a large Biotech company… • Who, what, where, how… • “Environmental Resource” • You don’t have…what about… • Outcomes: • SAA and CAA program • All signs/labels/storage up to date • Designed proper CAA’s for the entire site • Designed safe procedures for moving waste across a very large campus Quick and Easy Improvements Implement Regular Site Walks Processes People are Completing Unmarked Containers Trash Receptacles Outside Grounds Public Interaction Continue to Review and Update… • Permits and Plans • Emergency Procedures • Clean Air Act • Clean Water Act • Standard Operating Procedure’s • Blood Born Pathogens • Safety Protocols Agencies and Regulations to Consider Case Study • You get an unexpected call from your… • Local State Agency • Coming in to inspect tomorrow and want to review the previous inspection • Let’s check • Main Accumulation Storage Area’s • Satellite Accumulation Area’s • Paperwork for disposal • Sewer discharge permit • Air permits (generators) Case Study • Outcomes from a smaller community based company • Chance to follow up with over generating of waste from a 3 month period (refile, make clear, report when project was completed) • Updated and documented some SAA issues (very common) • Buttoned up and cleaned up Universal Waste area • Scheduled work and follow up with missing discharge sampling reports Case Study 3: Onsite Program 1) When an onsite program is in place 1) Up to date with your program 2) Feel confident about inspection (Still initial shock) 3) Focus on what needs to be done 2) Passed inspection! 3) 180 degree change from years prior 1) Minor issues found 2) Everything documented and fixed before follow up 3) Learned for the future Case Study 3: Outcomes Outcomes Passed inspection! Know your local state agency representative A chance to impress this person Follow up items included • Fixing some SAA’s • Adjusting CAA storage arrangement to better communicate hazards • Posting extra signs in the CAA • Find future webinars at http://www.triumvirate.co m/training/events
Просмотров: 532 Triumvirate Environmental
Disability Training for Emergency Planners: Serving People with Disabilities
 
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Please give us feedback on the content of this training by completing a brief survey: https://www.surveymonkey.com/r/DisabilityYouTube Your responses are greatly appreciated and will help us to evaluate this training and improve trainings in the future! Thank you. The purpose of this training is to provide emergency planners with information and best practices that will ensure the safety of people with disabilities during emergency events. Special consideration will be given to the importance of including people with disabilities and disability organizations in the planning process. People with disabilities may have functional needs that will require accommodations during and after emergency response. In your role as emergency planner, you make plans to meet the functional needs of a wide variety of people in case of an emergency. One of those groups of people, people with disabilities, constitutes a large portion of the general population. In fact, roughly one in five Americans has some kind of disability. With careful and inclusive planning and coordination of agencies, the functional needs of people with disabilities can be successfully met during emergency, disaster, and sheltering situations. This training is divided into five sections: 1. Introduction to Disability 2. Communication and Notification 3. Evacuation and Transportation 4. Sheltering and Recovery 5. Inclusive Planning for Disaster Mitigation and Response Training Aids: Additional disability resources for emergency planners, including a list of statewide and regional disability organizations, can be found at: www.go.osu.edu/emergencyplanners. Video quality: These trainings were shot in HD quality. You can change the quality of your video by selecting the "cog" icon in the lower right hand corner of the video screen. The video will load at a slower pace on the higher quality settings. If you are having difficulty viewing the training, it may be helpful to try a different browser. Closed Captioning: Closed captioning is available on all modules of this training. To turn on the captioning, click on the "CC" icon in the lower right hand corner of the screen Special thanks to: The Ohio Disability and Health Program's Disability Community Planning Group (DCPG) The Ohio State University Police Division The Ohio Trauma Committee, Functional Needs Workgroup University of South Florida Center for Inclusive Communities Victoria Baker-Willford, Governor's Council on People with Disabilities Nolan Crabb, American Council of the Blind Ohio Mario Duncan, Motivational Speaker Katherine Hevener, Ohio Trauma Committee, Functional Needs Workgroup Ken Johnson, Clark County Emergency Management Agency Mike Larson, American Red Cross, Clark County Chapter Chris Puls, Service Dog Expert Bobby Ringle, Community Emergency Response Team (CERT) Member Officer Anna Stephenson, The Ohio State University Police Division Kim Stults, Nurse, Disability Advocate Heather Thomas, American Red Cross, Dayton Area Chapter Irene Tunanidas, Ohio Association of the Deaf Officer Aaron Ward, The Ohio State University Police Division First Responder Disability Training Development Team at The Ohio State University Nisonger Center: Madison Bauer, Video Accessibility & Captioning Rachel Blackburn, Reviewer Andrew Buck, Narrator Leah Conn, LEND Trainee David Ellsworth, LEND Trainee Rosalind Gjessing, Project Coordinator Susan Havercamp, Project Director Rebecca Monteleone, Undergraduate Research Assistant Scott Nelson, Videographer, Post-Production Director Jillian Ober, Executive Producer Marc J. Tassé, Script Development, Reviewer Yiping Yang, Script Development, Reviewer For more information about this training or the Ohio Disability and Health Program (ODHP), please contact: Susan Havercamp, Principal Investigator 614-685-8724; Susan.Havercamp@osumc.edu Yiping Yang, Program Coordinator 614-688-2928; Yiping.Yang@osumc.edu Rosalind Gjessing, Clinical Research Assistant 614-688-2928; Rosalind.Gjessing@osumc.edu The Ohio Disability and Health Program: The Ohio Disability and Health Program (ODHP) is a grant-funded state program with the goals to promote health, improve emergency preparedness, and increase access to care for Ohioans with disabilities. ODHP is funded by the Centers for Disease Control and Prevention, and is a partnership amongst the Ohio Department of Health (ODH), the two Ohio UCEDDs (University Centers for Excellence in Developmental Disability) at the Ohio State University Nisonger Center and the University of Cincinnati (UC UCEDD), and the Ohio Colleges of Medicine Government Resource Center (GRC). ODHP is funded by the Centers for Disease Control and Prevention, Cooperative Agreement Number 5U59DD000931-02. The contents of this training are solely the responsibility of the authors and do not necessarily represent the official views of the Centers for Disease Control and Prevention.
Просмотров: 5195 Nisonger Center
An Overview of IHI’s Achieving Hospital-wide Patient Flow
 
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IHI Vice President Pat Rutherford, RN, MS, co-author of the IHI white paper Achieving Hospital-wide Patient Flow, shares an overview of the comprehensive publication. The culmination of approximately two decades of IHI’s research, innovation, and learning about hospital-wide patient flow, the white paper guides leaders and quality improvement teams through an in-depth examination of a systems view of patient flow, theories for improvement, and high-leverage strategies and interventions to achieve hospital-wide patient flow. Download the white paper here: http://www.ihi.org/resources/Pages/IHIWhitePapers/Achieving-Hospital-wide-Patient-Flow.aspx
Просмотров: 1635 IHI: Institute for Healthcare Improvement
Community Improvement Plans - Analysing the Overall Benefits to a Municipality
 
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Visit MFOA's website at http://www.mfoa.on.ca Or subscribe to MFOA's YouTube channel: http://www.youtube.com/subscription_center?add_user=MFOAOntario Webinar Overview: Community Improvement Plans (CIPs) are administered by the Planning Department for most municipalities. However, the Finance department also plays a large role in the way the decisions are made in the execution of the CIPs. The most important take-away of this presentation will have to do with analysing the overall benefits of the CIP to a municipality. For a lot of local governments, the CIPs are used as a tool to gain interest in land development, use and refurbishment of land/areas which are in dismal straits. This presentation will discuss the 3 active forms of CIPs at the City of Windsor and provide insight into the measurement of the benefits of a CIP in a municipality. Who Should Attend? This webinar is designed for finance officers, treasurers and department managers responsible for projects within their municipality and planning departments. You Will Learn About: Brief History of the CIP programmes The City of Windsor’s CIP programmes Measurement of Benefits- Quantitative and Qualitative Comparison of CIP programmes with other municipalities in Ontario TOOLKIT: A template will be provided to attendees outlining performance measures which can assist municipalities in analysing the effectiveness of CIPs. About Your Speaker: Aditi Goswami is participating in MFOA’s Municipal Finance Internship Program (MFIP) at the city of Windsor. She is a graduate from the University of Windsor with an honours Bachelor of Commerce, concentrating in Finance. Prior to joining municipal finance, Aditi worked in the manufacturing and also retail banking industry. Aditi serves as a committee member on the United Way Windsor- Essex Community Impact Council. Currently Aditi is working on achieving her CPA designation.
Просмотров: 57 MFOAOntario
Breaking the Cycle - Safer Patient Care
 
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We're implementing an exciting new initiative called, Breaking the Cycle, Safer Patient Care'. The aim is to rapidly improve patient flow to produce a step-change in performance, safety and patient experience. The initiative is run over one week during which the whole organisation focusses on improving the emergency care pathway. This is about much more than delivering the 4-hour emergency department standard.
Просмотров: 158 Walsall Healthcare NHS Trust
Create a World-Class Emergency Department - EMPs Physicians in Triage Models
 
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Go to www.http://www.ccme.org/EDBA/ to attend or purchase this years course! The focus of the Innovations in Emergency Department Management Conference is on leadership, management, operations, logistics, strategic planning and healthcare reform. This three-day immersion into the challenges of running an ED provides you and your leadership team with the tools and techniques to create a world-class emergency department. You’ll hear from “been there - done that” experts who have created successful practices in the ever-changing world of emergency medicine.
Просмотров: 2982 The Center for Medical Education
WIHI - The Next Wave of Patient Safety - Shifting the Whole Curve
 
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"As a former health care system chief executive, I spent a lot of my time at one end of the performance curve, identifying the bad apples. With hindsight, I really wish I had spent more time tending to the whole orchard. " - IHI President and CEO Derek Feeley on the evolution of patient safety. http://www.ihi.org/wihi WIHI - The Next Wave of Patient Safety ​Date: January 26, 2017 Featuring: - Derek Feeley, President and CEO, Institute for Healthcare Improvement (IHI) - Donald Berwick, MD, MPP, FRCP, President Emeritus and Senior Fellow, IHI What are your plans to improve patient safety in 2017? Are they hospital-specific or do they extend across the continuum of care? Are they proactive or reactive? Is the work part of an overall system of safety, knitted together by an engaged staff, a thriving safety culture, and continuous learning? However you answer these questions, IHI is heading into the new year more determined than ever to help hospitals and health systems make greater gains in reducing harm to patients, anchored by a renewed focus and new framing. Who better to explain all this than IHI President and CEO, Derek Feeley, and IHI President Emeritus, Don Berwick. Derek was eager to talk about six principles that organizations can use to guide their safety work going forward. Among them: Shifting from a mindset of preventing things from going wrong to making as many things as possible go right; and inviting patients and families into the process of co-producing safety as opposed to keeping their input at arm’s length. What are some ways to translate this deepening perspective into action? How do you stay focused on patient safety when so many other performance expectations in health care demand your attention?
Просмотров: 725 IHI: Institute for Healthcare Improvement
Evacusled Horizontal & Vertical Evacuation (From Side & Foot End of Bed)
 
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www.evacusled.com Evacusled Inc is a multi-product manufacturer and direct distributor providing quality emergency evacuation devices for facilities worldwide. Well over 1,000 facilities spanning from USA, to Canada, to Puerto Rico, to Japan team with Evacusled Inc. to reduce risk of injury to their patients/residents and to their staff. Evacusled Inc devices have been implemented in the EPP of many State Hospital Associations, Counties, Regional Councils, MMRS, EMS, DOD, Department of V.A., Corporate Healthcare Systems, Medical Centers, Rehab Centers, and Nursing Homes... many using HPP Grant Funds. Our All Hazard Evacusled emergency evacuation device has been our flagship for almost a decade. It is incorporated into EPP to improve Surge Capacity, Patient Transfer, Patient Holding, and Vertical Evacuation. Patient evacuation is considered part of Quality Patient Care by those working with us. Most of our clients consider Evacusled to be Gold Standard in Patient Evacuation. Evacusled is the patient evacuation device which cocoons patient and mattress together. With underside wheels it makes evacuation easy, convenient, comfortable, efficient, and effective for both the patient and the staff. Facilities incorporate Evacusled/Supersled training in Annual Nurse Competency, Fire Drills, Employee Orientation, etc. Our Supersled is a more basic rescue/sked type device. Some use Supersled in conjunction with their Evacusled initiative depending on the patient population and this may help fully round out their evacuation plans. We enjoy our close working relationships with our clients. We are honoured to work with all who are sharing in this common goal of increasing patient/staff safety and quality care for all.
Просмотров: 26938 Evacusled lnc
Quality Improvement (QI) in Healthcare
 
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Canada Health Net is a group of passionate experts and healthcare innovators dedicated to improving healthcare in Canada. We are the only lean solution training and consulting provider focused exclusively on helping healthcare businesses. To get a FREE consultation call 416.618.2981 http://www.canadahealthnet.com ------- Credits: GreenLight Stock Footage
Просмотров: 20 Canada Health Net
Telling The Story of Quality Patient Care - Vincent Lam
 
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Vincent Lam speaks about narrative in health care in his plenary presentation at Quality Forum 2013. At Quality Forum 2013, 630 people gathered for two days of inspiring improvement. The event featured 63 sessions with over 150 speakers, and covered a wide range of topics related to improving the quality of health care. Quality Forum 2013 featured four plenary speakers: Jim Easton, Todd Allen, Vincent Lam and Gerard van Grinsven. To learn more about the Quality Forum, visit: http://qualityforum.ca Watch more plenary presentations from Quality Forum 2013: Jim Easton: http://www.youtube.com/watch?v=2LjOr-0NNkE Todd Allen: http://www.youtube.com/watch?v=IDb7-KWhd1Q Gerard van Grinsven: http://www.youtube.com/watch?v=71hE3EjuFag Watch plenary presentations from Quality Forum 2012: http://ow.ly/jI5YZ Dr. Vincent Lam is from the expatriate Chinese community of Vietnam, and was born in Canada. Dr. Lam did his medical training in Toronto, and is an emergency physician in Toronto. He is a Lecturer with the Department of Family and Community Medicine at the University of Toronto. He has also worked in international air evacuation and expedition medicine on Arctic and Antarctic ships. Dr. Lam's first book, Bloodletting and Miraculous Cures, won the 2006 Scotiabank Giller Prize, and has recently been adapted for television and broadcast on HBO Canada. Dr. Lam co-authored The Flu Pandemic And You, a non-fiction guide to influenza pandemics. The Headmaster's Wager, Dr. Lam's first novel, about a Chinese compulsive gambler and headmaster of an English school in Saigon during the Vietnam War, is published by Doubleday Canada. Dr. Lam's biography of Tommy Douglas is published by Penguin Canada as part of Extraordinary Canadians series.
Просмотров: 494 BCPSQC
Improve Collections and Boost Patient Satisfaction
 
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With increasing patient financial responsibility and the shift from volume- to value-based payments, provider organizations need the right revenue cycle management processes in place to collect patient payments effectively, and improve operational and financial performance while strengthening relationships with patients.
Просмотров: 76 TNHFMA
Opioids given in the ER don't influence patient satisfaction surveys
 
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A new study co-authored by investigators at UMass Medical School found no correlation between opioids administered in the emergency room and Press Ganey ED patient satisfaction scores, one of the most commonly used metrics for measuring patient satisfaction. http://www.umassmed.edu/news/news-archives/2015/01/study-no-link-between-opioids-prescribed-in-er-and-patient-satisfaction-scores/
Просмотров: 389 UMass Medical School
Share Your VA Electronic Health Record
 
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This animated video provides information to Veterans about how to share their VA electronic health record connecting their VA and community care providers with the Veterans Health Information Exchange (VLER Health). This exchange of information can dramatically improve patient safety, especially during emergency situations, and overall improve coordination and continuity of care for Veterans who seek care in the community.
Просмотров: 1540 Veterans Health Administration
Designing a better A&E
 
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Violence and aggression towards frontline hospital staff is estimated to cost the NHS at least £69 million a year in staff absence, loss of productivity and additional security. Since 2010 we have been working with the Department of Health and design studio PearsonLloyd to reduce violence and aggression towards A&E staff and to improve the experience of A&E for patients. http://www.designcouncil.org.uk/abetteraande Animation produced by Matt Wilson Designs.
Просмотров: 609 Design Council
Interview Question: Tell me about a time you handled a difficult situation
 
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You'll definitely encounter this question during your next interview, so make sure you know how to answer it! For more career tips, visit http://careerly.co
Просмотров: 1797729 Careerly
Drop Bar Forcible Entry " The Irons"
 
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This video covers conventional Irons work forcible entry against commercial outward swinging doors that are secured with a panic bar and a drop bar. We are able to demonstrate the power of leverage using a set of irons and hopefully convince you that these doors can be handled with hand tools and a set of trained firefighters. No Gimmicks, No Tricks, Nothing New.....Just time proven basic firemanship.
Просмотров: 1276989 IRONSandLADDERS
MedStar Washington Hospital Center: The Power to Heal
 
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Your gift to the 2016 Power to Heal Fund at MedStar Washington Hospital Center will help make essential improvements to our emergency department. As the largest and busiest hospital in the region, our emergency department provides essential urgent medical and surgical care to thousands of patients annually. With your support, we can provide our emergency department staff with new and cutting-edge patient monitoring and diagnostic equipment, much needed procedure carts, and new chairs in the patient rooms. Combined, these improvements will ensure quality care and improve patient experience—all to better serve our community. Learn more about MedStar Washington Hospital Center’s Power to Heal Campaign: http://www.medstarwashington.org/ways-to-give/the-foundation/annual-philanthropy-campaign
Просмотров: 428 MedStar Health
PreHospital Care Part1
 
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Heart attack patient Nancy Capelle explains the symptoms and steps she took when she was having a heart attack and the care that was given by Norwalk Hospital EMT's and staff. Alan Henschke Director of Emerency Services lends medical advice.
Просмотров: 439 Norwalk Hospital
01/16/2018 Federal Way City Council - Regular Meeting
 
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CITY COUNCIL REGULAR MEETING AGENDA Council Chambers - City Hall January 16, 2018 – 7:00 p.m. 1. CALL MEETING TO ORDER 2. PLEDGE OF ALLEGIANCE 3. PRESENTATIONS a. Mayor’s Key to the City – Honorable Jeanne Burbidge b. Federal Way School District Levy Presentation by Dr. Tammy Campbell c. Promotional Swearing-In Ceremony for Police Department d. Presentation of Check from Puget Sound Energy for Storming the Sound Council will recess for a brief reception honoring Key to the City recipient Jeanne Burbidge e. Mayor’s Emerging Issues and Report • State of the City Address at the Federal Way Performing Arts & Event Center on January 22 – 4:00 p.m. • Report on Annual Legislative Breakfast (01/04/18) • Report on Martin Luther King Jr. Celebration and Food Drive • 2018 City Council Annual Retreat at Dumas Bay Centre – February 3 – 8:00 a.m. • Follow-up report from City Attorney Ryan Call regarding Tenant/Rental Issues 4. CITIZEN COMMENT 5. CONSENT AGENDA a. Minutes: January 2, 2018 Regular and Special Meetings b. Monthly Financial Report - November 2017 c. Vouchers - November 2017 d. Probation Alcohol Monitoring Contract (SCRAM) e. Resolution: Amending the Fund Balance f. 2017 Emergency Management Performance Grant g. Arts Commission 2018 Contract for Services h. Arts Commission 2018 Work Plan i. SRO Interlocal Agreement Between the City of Federal Way and the Federal Way School District j. Regency Cleaners Amendment #3 Goods and Services for Police Uniform and Dry Cleaning k. 2018 Parks and Recreation Commission Work Plan l. 16th Ave S (SR18/S 348th to SR99/Pacific Hwy S) Preservation Project – 85% Design Status Report and Authorization to Bid m. SW Campus Drive (19th Ave SW to 1st Ave S) Preservation Project -85% Design Status Report and Authorization to Bid n. 21st Ave S Pedestrian Connection – S 314th St to S 316th St (Grand Staircase) – Right-of-Way Acquisition o. 21st Ave S Pedestrian Connection – S 314th St to S 316th St (Grand Staircase) – 85% Design Status Report and Authorization to Bid 6. PUBLIC HEARING a. Amending the 2018-2023 Transportation Improvement Plan and Arterial Street Improvement Plan • Staff Report: Rick Perez, City Traffic Engineer • Citizen Comment (3 minutes) • Council Discussion/Questions • RESOLUTION: Adoption of Amended 2018-23 Transportation Improvement Plan and Arterial Street Improvement Plan b. Program Year 2018 Community Development Block Grant (CDBG) Annual Action Plan • Staff Report: Jeff Watson, Community Services Manager • Citizen Comment (3 minutes) • Council Discussion/Questions 7. COUNCIL BUSINESS a. 2018-2019 City Council Committee Appointments 8. ORDINANCE Second Reading/Enactment a. Council Bill #732/ Ordinance: 2017 Amendments to the Federal Way Comprehensive Plan, Comprehensive Plan Map and Zoning Map AN ORDINANCE OF THE CITY OF FEDERAL WAY, WASHINGTON, RELATING TO AMENDMENTS TO THE FEDERAL WAY COMPREHENSIVE PLAN, COMPREHENSIVE PLAN MAP, AND ZONING MAP; AMENDING THE FEDERAL WAY COMPREHENSIVE PLAN, COMPREHENSIVE PLAN MAP, AND ZONING MAP; AND APPROVING SITE SPECIFIC REQUEST NO. 1 – PUGET CENTER PROPERTY, SITE SPECIFIC REQUEST NO. 2 – CAMPBELL, AND SITE SPECIFIC REQUEST NO. 3 – DEMATTEIS/GABRIELSON PROPERTY. (AMENDING ORDINANCE NOS. 90-43, 95-248, 96-270, 98-330, 00-372, 01-405, 03-442, 04-460, 04-461, 04-462, 05-490, 05-491, 05-492, 07-558, 09-614, 10-671, 11-683, 13-736, 13-745, 15-796, AND 15-798) 9. COUNCIL REPORTS 10. ADJOURNMENT
Просмотров: 120 FWYoutube
Healthcare's Whitewater : Physician Leadership for Transformative Change
 
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Healthcare’s White Water: A CME curriculum that addresses Physician Burnout and Physician Leadership Development. In this video: 12 physician leaders, one of the top white water rivers in the world, and a shared desire to grow a leadership that is courageous, passionate, and sustaining. These 12 physicians leaders from 4 healthcare systems in the US, took the challenge to navigate the Gauley waters in West Virginia, while applying the learnings to help them navigate the ‘permanent white waters’ of current medicine practice and healthcare. The three day experience, combined 5 hrs. at the lower gauley, 4 and half hrs. at the Upper Gauley, and an 8 hr CME course that combined concepts from neuroscience, holistic leadership, emotional and social intelligence. As health systems wrestle with clinical integration, population health, performance improvement, and physician burnout, to drive much needed transformational change, physician leadership is crucial. The realities of modern medicine demand physician leadership more than ever. Physicians are influencers in hospital units, ER’s, OR’s, their practices, etc. Yet, At the Institute for physician integration we believe: - Physician leaders are formed, not born leaders - Physician leadership involves inner integration versus outer manipulation – the ability to combine the personal with the professional, the ability to know oneself well – one’s unique strengths and vulnerabilities, ones’ values, one’s story and how it influences one’s presence – how one shows up for particular conversations or for specific incidents. We believe that the best leadership is one where we learn a reflective leadership where we ask courageous questions of ourselves first before we expect others to follow our lead. - Physician leadership involves the ability to understand, enlist, and influence others. This is a function of creating trust, valuing and understanding how to build collaboration, and how to call out the best in people. www.physicianintegration.org
Просмотров: 429 The Institute for Physician Integration
How Positive School Climate Can Enhance School Safety Webinar
 
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Presenters: David Esquith, Director, Office of Safe and Healthy Students (OSHS), U.S. Department of Education (ED); and Dr. David Osher, Vice President and Institute Fellow, Health and Social Development Program, American Institutes for Research (AIR) Date: September 26, 2013 Duration: 59 minutes On Thursday September 26, 2013 ED's OSHS and the REMS TA Center hosted a webinar that provided an in-depth review of the "A Closer Look" section of the Obama Administration's recently released Guide for Developing High-Quality School Emergency Operations Plans and Guide for Developing High-Quality Emergency Operations Plans for Institutions of Higher Education. These new Guides, developed by ED in collaboration with the U.S. Departments of Homeland Security (DHS), led by the Federal Emergency Management Agency (FEMA); Justice (DOJ), led by the Federal Bureau of Investigation (FBI); and Health and Human Services (HHS), represent the culmination of years of work by the Federal government. The webinar was presented by David Esquith, Director of OSHS. Mr. Esquith served in ED's Office of Special Education and Rehabilitative Services for 23 years prior to coming to OSHS and brings a wealth of program and management experience having worked with formula and discretionary grant programs in the Office of Special Education Programs, the Rehabilitation Services Administration (RSA), and the National Institute on Disability and Rehabilitation Research (NIDRR). His co-presenter was Dr. David Osher, whose work at AIR focuses on school improvement and educational equity, interagency and cross-stakeholder collaboration, children's services, mental health, prevention, performance measurement and improvement, social emotional learning, cultural competence, and the conditions for learning and healthy development. He currently serves as Principal Investigator of four major research and technical assistance centers funded by the U. S. government: The National Center for Mental Health Promotion and Violence Prevention, The Technical Assistance Partnership for Child and Family Mental Health; The National Evaluation and Technical Assistance Center for the Education of Children and Youth who are Neglected, Delinquent, or At Risk; and the National Center for Safe and Supportive Schools. This webinar provided participants with an overview on how a positive school climate can help schools and communities prevent emergencies and enhance school safety. It also provided information on effective strategies for creating positive conditions for learning to achieve academically and behaviorally important outcomes for all students. This 59-minute webinar session included a live PowerPoint presentation, as well as a Question and Answer session following the presentation.
Просмотров: 582 REMSTACenter
Performance Management 101: Helping Leaders Excel
 
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In this session attendees will learn a step-by-step process that, if followed, will help leaders excel. The five steps are: 1. Plan work and set expectations 2. Observe employee performance 3. Develop the capacity to perform 4. Evaluate 5. Recognize performance Suggested Audience: For evaluators of supervisors, managers, and executives Presenter: Jodi Traversaro, Statewide Training and Performance Management Officer, CalHR Jodi Traversaro oversees the state of California's workforce development and performance management programs at the Department of Human Resources. Jodi is passionate about results-oriented training and the use of free existing resources to save money, expand learning services, and enhance job performance and career opportunities. Jodi has worked for the State of California since 1992. Before this position, Jodi was the Director of the California Specialized Training Institute (CSTI) at CalEMA which is the State's all-hazard disaster management training and exercise program serving California's first responders. Jodi was the lead public information officer for the 2007 Southern California wildfires and held the positions of Chief of Legislation and Emergency Manager. Jodi also administered the training and EEO programs at the Board of Equalization which trained thousands of tax auditors and collectors how to interpret and apply complicated tax laws and procedures. Jodi has a BS degree in Economics from CalPoly, San Luis Obispo. For Certificate of Completion, please visit the following link: http://www.calhr.ca.gov/Documents/training-certificate-of-completion.pdf If you have any questions, please contact training@calhr.ca.gov. Phone: (916) 445-1547
Просмотров: 3219 California Department of Human Resources
Groundbreaking at Sutter Medical Center of Santa Rosa
 
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Construction is underway on Sutter Medical Center of Santa Rosa's new $284 million dollar state-of-the-art hospital following a groundbreaking ceremony on September 20, 2010. The new SMCSR hospital plans to relocate the full range of service available today which includes all services required under the Health Care Access Agreement (HCAA) with the County of Sonoma as well as invasive cardiology, surgery, outpatient and imaging services from the aging Chanate Campus to the Wells Fargo site. This new SMCSR hospital will anchor the medical campus and is designed with 82 licensed beds, 10 labor and delivery rooms and 24 universal care stations. The SMCSR hospital incorporates advanced technology, modern hospital design, green building practices, and current seismic construction standards. All adult patient rooms are private to maximize comfort and privacy for each patient and their family. The SMCSR hospital includes a 12 bay emergency department and a 24 station Universal Care Unit (UCU). The UCU is an advanced concept in acute care hospital design which expands the Emergency Department and Medical/Surgical operational capacities. For more information, visit: www.suttersantarosa.org/newhospital
Просмотров: 1588 Sutter Health
Employee May Have Right to Privacy in Facebook Post
 
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Conceding that the employment law of social networking is underdeveloped, the United States District Court for the District of New Jersey refused to dismiss an employee's invasion of privacy complaint, holding that the employee may have a right to privacy in statements posted only to Facebook "Friends." The employee in this case, who worked as a registered nurse and paramedic, was also a union representative. She claims that her employer, which provides emergency medical services, engaged in a pattern of retaliatory conduct against her, eventually culminating in her termination. As part of this retaliation, the employee alleged in her wrongful termination suit that the employer gained access to her Facebook account by coercing and intimidating a co-worker, who was a Facebook "Friend." The employee claimed that her supervisor then viewed and copied her Facebook postings. One such posting was a comment that the employee made regarding a shooting that took place at the Holocaust Museum in Washington, DC, stating: An 88 yr old sociopath white supremacist opened fire in the Wash D.C. Holocaust Museum this morning and killed an innocent guard (leaving children). Other guards opened fire. The 88 yr old was shot. He survived. I blame the DC paramedics. I want to say 2 things to the DC medics. 1. WHAT WERE YOU THINKING? and 2. This was your opportunity to really make a difference! WTF!!!! And to the other guards ... go to target practice. The implication from the post was that the paramedics should have let the assailant die at the scene. In response, the employer notified the New Jersey Board of Nursing and the New Jersey Department of Health, Office of Emergency Medical Services. The notification expressed concern with the employee's Facebook posting, which led to the employee's discharge for showing a disregard for patient safety. The employee filed a wrongful discharge suit, alleging an invasion of privacy when the employer viewed the Facebook posting. The employee alleges in her complaint that the specific posts were not set for public viewing. Rather, they were set only to be viewed by "Friends" which included co-workers. In deciding whether to dismiss the complaint, the court noted some consistency in the case law on the two ends of the privacy spectrum. On one end of the spectrum, there are cases holding that there is no reasonable expectation of privacy for material posted to an unprotected website that anyone can view. On the other end of the spectrum, there are cases holding that there is a reasonable expectation of privacy for individual, password-protected online communications. In this case, however, nether situation really applied. Instead, the employee argued that she had a reasonable expectation of privacy in her Facebook posting because her comments were disclosed to a limited number of people who she had individually invited to view a restricted access webpage. The employer argued that that the employee could not have a reasonable expectation of privacy because the comment was disclosed to dozens, if not hundreds, of "Friends." However, the complaint did not indicate how many Facebook Friends the employee had at the time the comment was made; thus, there was no indication of how many people could permissibly view the posting. Thus, the Court found that the employee had stated a plausible claim for invasion of privacy, especially given the open-ended nature of the case law. Ehling v. Monmouth-Ocean Hosp. Serv. Corp. Commentary: In this case, the federal court, applying New Jersey law, declined to dismiss a complaint that alleged an employee may have had a reasonable expectation that her Facebook posting would remain private, considering that she actively took steps to protect her Facebook page from public viewing by limiting it only to "Friends." The case will proceed for further fact-finding. For example, what if the employee did indeed have hundreds of "friends." Could there still be an expectation of privacy in comments shared with so many other people? Additionally, each person can "share" it with others, making the comments ubiquitous. Another open question would be when an employee "friends" a supervisor, an agent of the employer. Presumably, there would not be an expectation of privacy under the circumstances. September CLS 2012
Просмотров: 1458 Employers Association of New Jersey
Focused Patient Satisfaction Coaching
 
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Dr. Thom Mayer, Founder and CEO of BestPractices, describes how best to pair emergency physicians in teams to improve customer service.
Просмотров: 343 BestPracticesMedical
North Oaks Community Forum: Facts vs. Myths (5/10/17)
 
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Learn More: http://www.northoaks.org/factsvsmyths MYTH #1: I pay taxes to support North Oaks Medical Center. FACT: No taxes have been paid to support the operations of North Oaks Medical Center since 1984, and the final payment was received in 1985. MYTH #2: North Oaks makes a profit on each patient we treat. FACT: Approximately 80% of the patients at North Oaks Medical Center are covered by Medicare (government-sponsored health insurance for those 65+) and Medicaid (government-sponsored health insurance for those with lower incomes). Payments from these government health plans do not cover the cost of care provided. This is one example of uncompensated care. In FYE 2016, North Oaks provided more than $42.5 million in uncompensated care and bad debt, for which we were not paid. MYTH #3: North Oaks does not provide high quality care. FACT: North Oaks’ performance is monitored extensively by multiple outside organizations to confirm we maintain high standards of care. North Oaks has been recognized by several of these organization for exceptional quality and safety. North Oaks Women’s Services received the Louisiana Blue Cross/Blue Shield Blue Distinction Center+ for our expertisein delivering high quality, efficient maternity care, and was recognized by the Louisiana Department of Health for achieving the state’s highest breast feeding quality designation, The GIFT. Our Shock Trauma Program earned official verification from the American College of Surgeons’ Committee on Trauma and was designated a Level II Trauma Center by the Louisiana Department of Health in 2016. Both North Oaks Medical Center and North Oaks Rehabilitation Hospital are certified stroke centers of excellence. MYTH #4: You have to go to New Orleans or Baton Rouge for the best doctors and nurses. FACT: Our doctors have trained all over the country and are bringing cutting edge technology and procedures to our market. More than 130 nurses (20% of our nursing workforce) have advanced training and specialty certifications. More than 20 different schools from around the region trust North Oaks to train the health care workforce of the future. MYTH #5: “Death Oaks” FACT: The Centers for Medicare and Medicaid Services confirms that North Oaks does not have a high mortality rate. MYTH #6: North Oaks has a high infection rate. FACT: The Centers for Medicare and Medicaid Services confirm that North Oaks does not have a high hospital-acquired infection rate. North Oaks is also taking aggressive steps to address the high rate of MRSA in our community. MYTH #7: The wait times in the emergency department are long. FACT: Life- or limb-threatening emergencies are always seen immediately. At times there may be longer waits for non-emergency conditions. We have developed a network of urgent care clinics that are open late and on weekends to better serve those with health problems that are not life or limb-threatening. MYTH #8: North Oaks is not helping improve the health of our community. FACT: North Oaks has been recognized nationally for its innovative programs addressing antimicrobial stewardship, reducing readmissions and the use of health and business analytics to improve outcomes. -------------------------------------- Our mission at North Oaks is to improve lives, every time and with every touch. We strive to exceed your expectations for quality, safety and patient experience. Should we fall short of that goal, please tell us so that we can address your concerns.
Просмотров: 222 North Oaks Health System
Integrated Comprehensive Care | An Overview
 
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Shorter hospital stays, fewer visits to the emergency department and a stronger feeling of confidence when recovering at home. The expansion of our patient-centred care model, called Integrated Comprehensive Care (ICC), is delivering big results across our region! Watch our short video overview to see how ICC is changing patient lives across the Hamilton Niagara Haldimand Brant region. www.stjoes.ca/ICC
Scariest Take Off I've Ever Seen - Aircraft Performance and Personal Minimums
 
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Flight Chops CONTESTS! A new contest EVERY month; shared prizes from all our sponsors totalling over $2000! AND this month thanks to iCloth Avionics, we're including an iPad mini! I am SUPER stoked to add a prize from my aviation hero Bob Hoover: "Flying the Feathered Edge" SIGNED collectible prize pack! Please visit http://www.FlightChops.com for details! _____ This is an amazing example of how calculation theory and real life application don't always line up. Watch as a G36 Bonanza with a Tornado Alley Turbo performs a short field take off in a mountainous area, and just barley makes it out alive. The pilot Chris, learned a ton from this experience and shares an amazingly detailed analysis at the links below. Please visit them to share the lessons from his experience. Chris Palmer shared this footage with me to analyze - he is an amazing pilot from "Angle of Attack". LINKS you must visit for great post flight analysis: one to Chris' "Aviatorcast", and one to Chris' awesome article (with massive comment thread)  NOTE: please avoid "Monday morning quarter backing" Chris had to deal with enough of that back when this was first put out there. http://www.flyaoamedia.com/aviatorcast-podcast/aviatorcast-episode-4-scariest-pilot-moment-7-environment-add-ons-perfect-setup/ http://www.flyaoamedia.com/aviation/my-scariest-moment-as-a-pilot/ * AMENDMENT * to voice over: I am sorry about any confusion I may have caused regarding roles density altitude and runway length played here - maybe I should have dug deeper to get some actual numbers; but Chris, the original pilot, did not have his actual performance calculations available, so I decided based on that lack of some of the specific details, to simply avoid including any of them, and I went for a more general "start the conversation" type theme, regarding personal minimums. Essentially, I made a video motivated by the visceral reaction I had to seeing the footage and wanted to share. DISCLAIMER: I am a "weekend warrior" private pilot, I fly for fun with no intentions of going commercial.I have had my PPL for over 15 years, but still consider each flight a learning experience - I generally take detailed notes after each flight to remind myself what went well or what I could do to improve.... Having the GoPro cameras to record flights like this is invaluable. I find these self analysis videos very helpful in my constant quest to improve, and am happy to share.Feed back is invited; however, please keep it positive
Просмотров: 1473913 FlightChops
CMS QPP APM Advancing Care Information Submission
 
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Walkthrough of how Advancing Care Information reporting is completed for Alternative Payment Model entities using the new user interface on qpp.cms.gov. Advancing Care Information (ACI) Submission overview 00:39 Sign in to qpp.cms.gov 2:42 Account Dashboard 5:10 Reporting as a Group 5:33 How to report ACI 6:47 - via a file upload 7:00 - via attesting manually 8:03 Mandatory Attestations Section 12:19 How does ACI real-time scoring work? 13:52 Measures Required for a Base Score Section 14:10 Optional Measures Section 18:25 ACI Bonuses Section 20:04 Summary of ACI submission via attestation for APM Entity 22:26 Reporting as an Individual Clinician 23:51 Log out 25:10 Helpful Links: Quality Payment Program website: https://qpp.cms.gov CMS Enterprise Portal: https://portal.cms.gov/ EIDM user guide: https://www.cms.gov/Medicare/Quality-Payment-Program/Resource-Library/Enterprise-Identity-Data-Management-EIDM-User-Guide.pdf
Просмотров: 11509 CMSHHSgov
Performance Management: Improving the Improvement Webinar
 
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This webinar presents information about performance management, including tips and strategies for continuously improving a performance management system.
Просмотров: 765 Public Health Foundation
What about the money to improve escalators and lifts at Charing X Hospital? Prof. Janice Sigsworth
 
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Imperial NHS Trust 13/09/2017 - Annual General meeting “Deeply flawed hospital plans must be halted immediately” says Michael Mansfield QC Landmark report says plans threaten fundamental principles of the NHS and provide “no realistic prospect of achieving good quality accessible healthcare for all.” One of the country’s biggest hospital shake-ups is deeply flawed, likely to exacerbate a deteriorating situation, a threat to the fundamental principles of a universal NHS and should be halted immediately, according to a landmark report from the Independent Healthcare Commission chaired by Michael Mansfield QC. NHS North West London’s Shaping a Healthier Future (SaHF) programme has already seen the hugely controversial closures of two A&E departments, at Hammersmith and Central Middlesex hospitals and the closure of Ealing maternity unit. Further downgrading of Ealing hospital is planned, along with the closure and sale of the majority of Charing Cross hospital site. The Independent Commission also uncovered shocking details of spiralling management and consultancy costs. At the same time, a crisis is developing in emergency services, with GP services clearly failing to meet demand across the region, contributing to a crisis in A&E performance. Please check the Hammersmith and Fulham Council website: https://www.lbhf.gov.uk/articles/news... Check these sites: http://saveourhospitals.blogspot.co.uk/ http://saveourhospitals.net/
Просмотров: 39 SOHhandf dotcom
Workplace violence is not ok – keeping emergency departments safe
 
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Alcohol, illicit drug use and pressure on the mental health sector mean the risks to hospital staff and bystanders are growing.
Просмотров: 343 Safe Work Australia
Facility And Personnel Security: A Comprehensive Plan For A Safer Workplace
 
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Nationwide, there has been an increase in security incidents taking place in government facilities. Some of the more common incidents include: threats and acts of workplace violence; theft and vandalism of public property; civil disturbances and acts of terrorism; and computer and data security related incidents. In order to prevent and reduce the number of security related claims, a comprehensive facility and personnel security plan needs to be implemented. This 21-minute video covers physical security of facilities and operations, personnel policies and procedures, threats and violence in the workplace, potentially volatile municipal activities, computer and IT security, and communication and training. The accompanying security handbook (on CD) includes sample Facility Security Checklists, a Recreation Department Criminal Background Check and Confidentiality Policy, Workplace Violence Policy, OSHA Recommendations for Workplace Violence Prevention Programs, a Court Security Audit Checklist, Computer Security Assessment Checklist, Electronic Communications Policy, and useful related website links.
Просмотров: 3847 CIRSASafety
6 Steps to Developing an Emergency Action Plan for Your Facility | Seton Video
 
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The most effective way to respond to any emergency, is to prepare for it before it even happens. Very few people have the ability to remain calm and think clearly in a crisis, so it is important to do so in advance, when you have the time to adequately plan for a wide array of workplace emergency scenarios. Any unforeseen situation that threatens your employees, customers, or the public; disrupts or shuts down your operations; or causes physical or environmental damage, is considered a workplace emergency. They can include natural disasters like floods, hurricanes and tornadoes… or man-made ones like fires, chemical spills, explosions, and outbreaks of workplace violence. In this instructive video, we outline 6 steps you can follow to help develop and implement an Emergency Action Plan for your own facility. Seton has everything you need to develop a complete plan of action. For more information, visit us online at Seton.com, or give one of our customer service experts a call today. View our Emergency Preparedness Resource Guide: https://www.seton.com/resource-center/products/emergency-preparedness/ Like us on Facebook: https://www.facebook.com/SetonSafety Follow us on Twitter: http://www.twitter.com/setonsafety Subscribe to the Seton Stream channel for more guides on Safety Products: http://www.youtube.com/user/setonstream
Просмотров: 422 Seton - Signs, Labels and Safety Solutions
A Patient's Journey made easier with Vree Health's EngageAdvantage Solution
 
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Learn how Vree Health's solutions help patients improve their health through better connections to care. The EngageAdvantage™ solution combines care coordination, patient flow management, and population health analytics to provide a personalized patient relationship management service that enhances your hospital's care and improves financial performance.
Просмотров: 1495 Vree Health
Improving Public Services through Total Quality Management (TQM)
 
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This documentary film explores how Upazila Officers across the country are adapting KAIZEN (small improvement plan) to delight citizens. Various on-going improvements of public service delivery in Bangladesh are focused. The film was broadcast on Bangladesh Television (BTV) in April, 2014.
Просмотров: 951 Bangladesh Ripples